009 Agency (“009 Agency”, “we”) operates 009.agency. This policy covers this website only. Work delivered to clients is governed by the agreement signed for that engagement.
who is responsible
009 Agency decides what is collected on this site and why. For anything in this policy — access, correction, deletion, objection — write to hello@009.agency and a person will answer.
what we collect
What you type into the request form. Name, role, email address, website, and a Telegram handle if you choose to give one. The form also carries a hidden anti-spam field that real visitors never fill in. That is the whole list; we do not ask for anything else and we do not buy data about you from anyone.
What your browser reports. Like most sites, ours runs Google Tag Manager and Google Analytics 4, which set cookies and record standard usage data: pages viewed, referring source, approximate location derived from IP, device and browser type. This is aggregate traffic measurement, not profiling of you personally.
Server logs. Our hosting provider records request logs, including IP addresses, for security and diagnostics.
why we use it
- To answer you. Form details are used to reply about a GEO audit and to run that audit if we take it on. Nothing else.
- To keep the site working and honest. Analytics and logs tell us which pages are read and whether anything is broken.
- To defend against abuse. Logs and the anti-spam field exist to keep the form usable.
We do not sell your data, we do not rent it, and we do not use the form details for unrelated marketing. If you never hear from us again after a reply, that is the intended behaviour.
who else sees it
Only the services that make the site run: our hosting provider, and Google (Tag Manager and Analytics 4) as the analytics processor. Each acts under its own terms and only for the purposes above. We will disclose data if a valid legal order requires it, and we will say so unless the order forbids it.
Google may process analytics data outside your country, including in the United States, under the safeguards published in its own terms.
how long we keep it
Audit requests are kept while the conversation is live and for up to 24 months after the last contact, so we can pick a thread back up. Analytics data follows Google Analytics 4 retention, set to 14 months. Server logs are kept for the period our host applies. Ask us to delete your request earlier and we will.
cookies
Analytics cookies are set by Google Tag Manager and Google Analytics 4. This site sets no advertising cookies and runs no ad pixels. Your browser can block or clear cookies at any time; the site works without them. One item we do store locally on your device is your light or dark theme choice, which never leaves your browser.
your rights
Depending on where you live, you may have the right to see the data we hold about you, correct it, have it deleted, restrict or object to its use, or receive a copy in portable form. Ask at hello@009.agency. We answer within 30 days and we do not charge for it. If you are in the EEA or the UK you also have the right to complain to your local data protection authority.
children
This site is for business audiences and is not directed at children. We do not knowingly collect data from anyone under 16.
security
The site is served over HTTPS, and access to request data is limited to the people who need it to reply to you. No transmission over the internet is perfectly secure, so we do not claim it is.
changes
If this policy changes we update the effective date at the top of this page. Material changes will be described here rather than slipped in quietly.